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Shop stress-free with our 48hrs exchange/return policy and 1-year warranty

All Sterling silver, gold and diamond jewellery is certified and hallmarked.

Frequently Asked Questions

1. Is Buying On-Line Safe?
We prioritize your safety and security. Our website uses advanced encryption technology to protect your personal and payment information, ensuring a safe shopping experience.

We also adhere to strict privacy policies and do not share your information with third parties. Our secure payment gateways further enhance your peace of mind while shopping.

If you have any concerns or need assistance, our customer support team is here to help!
2. How Do I Track My Order?
You can easily track your order by visiting this TRACK YOUR ORDER. Simply enter your tracking information to see the status of your shipment. If you have any questions or need assistance, feel free to reach out to us!
3. Will the jewellery tarnish?
The jewellery will not tarnish if used properly. Even if it does, do not worry as we provide

12-18 months of warranty

on every purchase. The brightness of the gold finish on gold-plated items depends on several factors like usage, weather conditions, and storage.
  • We provide up to 1 year guarantee for the gold plating on the jewellery.
  • Use the dust bag provided to store gold-dipped pieces.
  • Jewellery is gold-plated with 18-carat gold, giving it a real gold look.
  • No lacquer or harmful chemicals are used.
4. Is it pure silver? What kind of stones do you use?
Yes, the purity is 92.5, the maximum possible purity for silver ornaments.

The type of stone varies from product to product. Most gemstone products use natural semi-precious stones, but synthetic stones may also be used. Where synthetic stones are used, this is mentioned in the product description.

Please read the product description for all details.
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